Contact center: +94(0)775 098 893/ +94(0)773 858 728  - Email: info@sytexsolutions.com

Wednesday, 20 June 2012 00:00

Remote IT Support

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With modern day business so reliant on technology, any IT issues need to be addressed swiftly to minimise the impact on business. Our Remote IT Support service delivers a fast, efficient and cost effective solution for addressing the majority of IT support issues – over 90% of help desk queries are fixed remotely by our support helpdesk without the need for an on-site visit by one of our engineers.

By accessing your computers remotely and seeing the same screen you do, our experienced technical IT support engineers can quickly locate the problem and help you implement a solution –  all you need is an internet connection.

If the issue cannot be fixed remotely, your own “IT guy” or one of our other IT support engineers can swiftly be on site to fix the problem. For businesses in Central Colombo, we guarantee he will be there within 4 hours

Remote IT Support is included as part of the HTL Techplan service, a flexible and cost effective IT support solution.

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About Us

 

 

 

A well established redefined BPO “Call Centre “since 2011. The Company established itself in the BPO industry by its highly dedicated team of Professionals, to provide our customers with enabled solution services under one roof.

Contact Info

We are proud to say that we train and retain some of the best contact center staff. Highly professional and committed they will complete your tasks in the most efficient way possible.

   20/25, Turner Road, (Off Cotta Road), Colombo 08

  +94(0)775 098 893 /+94(0)773 858 728

  info@sytexsolutions.com